Members of the Electrical Industry Kwazulu Natal Pension Fund can access information about their member interest or apply to make a withdrawal from their “savings pot” online.
The Member Website Portal is administered through AlexForbes and members may register on the Member Website to access more regular information as per the process noted below:
STEP 1:
TYPE THE FOLLOWING IN THE WEB BROWSER TO REGISTER
• https://Connect2AF.alexforbes.com
• Include your ID Number and Surname.
STEP 2:
SELECT THE METHOD TO RECEIVE THE ONE-TIME PASSWORD (“OTP”)
• SMS or
• E-mail
• Click on “Send”
STEP 3:
ENTER THE OTP RECEIVED EITHER VIA SMS OR E-MAIL IN THE “ENTER OTP BLOCK”
• Click on the “Next” button and proceed to the secure password information page.
STEP 4:
INCLUDE YOUR OWN PASSWORD AND PASSWORD REMINDERS FOR SECURITY PURPOSES.
• Click on the “Next” button and proceed.
Important Note: Members need to ensure these details are kept safe for security
purposes.
The system will finalise and confirm the successful registration process. Click on “Sign In”
or “Done” to proceed.
In the event a member’s cell phone number or E-mail details are incorrect or not
updated, select the “Call back” option and an AlexForbes representative will contact you to
assist.
Members may contact the AlexForbes Member Website call centre on the details noted below should they have any queries or require any assistance:
E-mail : connect2af@alexforbes.com
Tel : 0860 109 092